At P TOYS SDN BHD 202601025805 (1687901-T), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website.
1. Information We Collect
We may collect information including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Payment-related information
- Account information
- IP address
- Browser and device information
- Website usage information
- Cookies and similar technologies
Payment information may be processed securely through third-party payment providers. We may not directly store complete payment card information.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders.
- Arrange product delivery.
- Process payments and refunds.
- Communicate with you regarding your orders.
- Respond to customer service enquiries.
- Improve our website and services.
- Prevent fraud and unauthorized activities.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
3. Marketing Communications
Where applicable, we may send promotional or marketing communications if you have provided the necessary consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us.
4. Sharing of Information
We do not sell or rent your personal information.
We may share relevant information with trusted service providers where necessary to operate our business, including:
- Payment processors
- Delivery and courier providers
- Website hosting providers
- IT and technical service providers
- Customer support providers
- Legal or regulatory authorities where required by law
Third parties may only receive information reasonably necessary to provide their services or meet legal obligations.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Remember user preferences.
- Analyze website traffic.
- Improve the customer experience.
- Support website security.
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for business, operational, legal, accounting, or regulatory purposes.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable Malaysian law, you may have rights to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Withdraw consent where applicable.
- Request deletion of information where legally permitted.
Requests may be subject to applicable legal or operational requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect upon publication.
10. Contact Us
If you have questions regarding this Privacy Policy or how we handle your personal information, please contact:
P TOYS SDN BHD
Company Registration No.: 202601025805 (1687901-T)